When I looked around, I didn't see any other employees other than the one teller and the manager. Maybe someone called out sick, or they were short staffed. I still couldn't comprehend that there were only two visible employees at 11 am trying to help 9 people.
This branch is a joke!!!! The manager has a "I don't care attitude and deal with it." People have been complaining about this branch for years and nothing is done about it. This is the only bank in Bayonne where there can be 15 to 20 people on line to see a teller and they have only one tell taking care of customers, people have literally complain to the manager and she states there's nothing she can do. Rarely do you ever see 3 tellers at the same time. Can't blame the tellers cause it all comes down to the Branch Manager...Replace the Branch Manager and everything else falls in the place...
I started to get visibly upset and then the manger jumped in and played the roll of the second teller... For the amount of time I spent there, I could have opened up two bank accounts at my regular local bank - all to deposit a check...
Slow, very slow. Takes you half hour to 45 mins on a good day to deposit or do any deposit or internal transaction . One teller all the time the manager of this location is in the wrong business.
The staff here is super-friendly and they try their best to be helpful, but they are *chronically* understaffed and have poor hours compared to other banks in the area. Be prepared for a long wait when you come in here, whether it's for teller service or to see a personal banker.
I'd like to start out by saying that I have not used BofA in years. I'm more a local bank kind of guy. My Father was out of town, and I had to deposit a check in his account. There was a manager walking around, and she was very pleasant. There was a line of about 8-9 people, and only one teller at the window.... I stood in line for literally 30 minutes while being second in line that entire 30 minutes. It was clear that the person that was being helped needed more assistance than just a teller.
They're okay. They need to work on putting more people on the counter when the line is all the way through the door. There's slow days and there's fast days. Every time I come here there's a line and it's only one or two people working. I'm sure there's more staff than that in this branch.
Bank Of America Financial Center is a US Bank based in Bayonne, Pennsylvania. Bank Of America Financial Center is located at 701 Broadway, Bayonne, NJ 07002, USA.
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